Frequently Asked Questions

With the Appx bundle, or the MSIX install, the software is containerized or sandboxed. This has prompted customers to ask how to start the software from the command line....
With your order, you will get a license key, that is between sixteen and twenty characters longs. Keep that key, as it will allow you to recover your licenses in the future....
These steps will outline what you need to get and need to know to setup an Appxbundle on Citrix. The links here are to The Report Viewer version 8.29.454.0; there may be a newer...
Request Help With Activation Before Seeking a Refund Floating License Setup is generally done by a system administrator. PC Licenses can be activated and reactivated using the...
Removing Constant Password Prompt If everything is working correctly, but the software forces your user to enter a username and password at each refresh, you can override just the...
The Report Viewer (WPF) includes the following shortcut keys: Ctrl-O Open Ctrl-S Save Ctrl-R Refresh Ctrl-P Print Ctrl-C Copy Ctrl-T Side Panel Toggle Ctrl-F Find Ctrl-H Help...
Here are some brief notes to help you get started. Connecting to Databases The software literally embeds the SAP Crystal Reports runtime, so the steps to setup a PC to connect to...
Can The Report Viewer be installed along side other software that uses the Crystal runtime? Current versions of the software, deployed in an APPX or MSIX package, can be installed...
Issue There are two symptoms related to fonts that you may get. That is, your special fonts may not display correctly. This is a common problem with barcode fonts. The other issue...
While most orders for The Report Viewer are processed immediately, some orders may take 24 to 48 hours to verify and process. Please contact us with questions.
You may license our software by visiting the our online store. It provides a secure checkout system from a trusted third party. You may also contact us to request a formal quote...