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Refund Policy

Request Help With Activation Before Seeking a Refund

Digital License Policy

We provide true digital licenses.

  • Activated licenses can not be revoked; therefore, there we do not offer refunds on activated products
  • PC licenses can be reactivated only on licensed PCs
  • VM licenses can be reactivated only on licensed VM images
  • Floating licenses are attached to the host license server, and can be updated as needed
  • Activated Licenses can not be refunded or exchanged.
  • Not-Activated Licenses (not yet Locked or unused), may be exchanged within 15 days of your purchase.
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