Refund Policy
Request Help With Activation Before Seeking a Refund
- Floating License Setup is generally done by a system administrator.
- PC Licenses can be activated and reactivated using the License Activator utility that is bundled with your software.
- The Support Forum provides a way to get help.
- Contact Us from the link on every page.
Digital License Policy
We provide true digital licenses.
- Activated licenses can not be revoked; therefore, there we do not offer refunds on activated products
- PC licenses can be reactivated only on licensed PCs
- VM licenses can be reactivated only on licensed VM images
- Floating licenses are attached to the host license server, and can be updated as needed
- Activated Licenses can not be refunded or exchanged.
- Not-Activated Licenses (not yet Locked or unused), may be exchanged within 15 days of your purchase.